Frequently Asked Questions

Everything you need to know about your order and our services.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days, while international shipping can take between 10-15 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order in real-time?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to local import duties and taxes upon arrival.

How can I contact customer support?

You can reach our dedicated support team via the 'Contact Us' page or by emailing support@sleafordmods.com. We aim to respond to all inquiries within 24 hours.